The protection of your privacy is of utmost importance. That said the team of Hilde's Residence ( Kontiki Travel) makes sure that we store only the required personal data for the booking completion and the facilitation of our communication, respectively. To be more specific we exclusively store your name, surname, e-mail address, and mobile phone. Additional info (e.g. children's age, accommodation preferences or special needs ) may be requested strictly to assure the right service . The aforementioned personal data is recorded and stored automatically when you proceed online to purchase through our website. This info is used solely to facilitate the reservation process and so that we are able to manage the booking following its completion (in case needed). Also this data is used for purposes of analysis which is performed in-house under strict safety measures in order to improve the quality of our offered services. Nevertheless, under no condition this data is transferred to third parties. Your data is stored so that we are able to adjust the touristic product to your personal needs and to provide you with useful information and attractive offers. You hold the right to declare at any time that you do not wish to receive notifications and services as such. Our Company ( Kontiki Travel) is willing to contact you directly and free of charge in case you wish to receive more specifications with regard to the use of your personal data.
We have been accredited by Romarg, an established Certificate Authority which is acknowledged by browser vendors worldwide, with an SSL web server certificate (Secure Socket Layer). This certificate guarantees that the most technologically advanced methods in the online market are used by Kontiki Travel in terms of security. Each transaction performed through our web site involves a process of encrypted data transmission which means that the payment data (e.g. credit card details)are fully protected in a way that the online mailing with us is highly recommended .
Nevertheless, it is not always possible to guarantee 100% the data security which is transmitted online, which means that the user is to be held responsible for the protection of their personal details released online.